Category hub
Knowledge base & self-service software
Help centres, documentation portals and internal wikis that deflect tickets before an agent sees them.
Vendors we track
Pricing and programme facts come from the vendor's own pages. A blank cell means we have not verified it yet and will not guess.
| Vendor | Pricing model | Published price | Free plan | Test status |
|---|---|---|---|---|
| Crisp Multi-channel inbox, chat and help centre bundled at a flat team price rather than per agent. |
per workspace per month | — | Yes | In queue |
| Document360 Dedicated knowledge base platform aimed at product and support documentation teams. |
per project per month | — | No | In queue |
| Guru Internal knowledge platform that surfaces answers inside the tools agents already use. |
per user per month | — | No | not queued |
| HelpJuice Knowledge base software with a done-for-you customisation service attached. |
flat per month by user band | — | No | not queued |
Nothing published here yet
This hub is live because its first comparison is in production. Vendor facts above are maintained whether or not an article references them.